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Here to Help

Flexible and adaptable to suit your needs. We are available for short term additional capacity or larger projects. We understand about deadlines and competing pressures. Let us take some of the worry out of delivery for you.

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Texting
Teen study group

Developing a Dialogue

Good communication and a strong narrative are the foundation stones of any successful organisation. You will need to know who to talk to and how to make sure your message lands. Whether you need to talk to and learn from your staff or their representative bodies, brief MPs, the media, elected members or committees, we can support you to tell your story, seek feedback from service users, community interest groups, protected groups or campaigners.
We can offer:-
· Strategic and tactical communication strategies and plans
· Public and media relations support and handling strategies
· Political and stakeholder briefings
· Web and social media content to amplify your messages
· Accessible story-telling pitched at the right level for your audience

Listening to Feedback

Whether you are planning face to face or digital involvement programmes, stakeholders need to have their voices heard and opinions considered. Actively demonstrating that an organisation has listened to and considered feedback, is vital to developing the best service proposals for decision makers to consider. Whether you are planning a small focus group, large event, citizen’s jury, online survey or formal consultation document; transparency and accountability are two values at the heart of the services we can provide which include:
· Strategic and tactical involvement strategies and plans
· Advice about physical and virtual engagement and involvement
· Appreciative Inquiry methodology

Business Meeting
Reviewing the Laws

The Art of Good Governance

Navigating your way through the regulatory journey towards decision making can be daunting, expensive and time consuming if it doesn’t go well. A good outcome with a regulatory body, board, committee or panel doesn’t happen by chance. We can help to clear the way to success with:
· Risk assessment and mitigation advice
· Advice or preparation for scrutiny, assurance or decision making meetings
· Assistance with making sure the ‘t’s are crossed,  the ‘i’s are dotted and statutory duties have been met
· Dress rehearsals and preparation for decisions being made in public

Associate Partnerships

The Consultation Institute (tCI) is a UK-based not-for-profit organisation founded in 2003, which has been setting the standards for best practice in public engagement and consultation across the globe. We are recognised as the go-to organisation when in need of support for controversial programmes of change and up-skilling employees to tackle difficult scenarios. We are here to offer expert advice and guidance across the world of public consultation and engagement.

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PHfivepointzero is a proven collaboration between experts in public health, social research, consultation, engagement and communications

We concentrate on public service transformation/redesign.

Our aim is to help organisations involved in delivering social value develop new approaches to strategy, operational management and implementation based upon an understanding of what works.

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Services: Services
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